Last updated · 2025
This Privacy Policy explains how BanglaReels, its affiliates, partners, and service providers ("BanglaReels", "we", "our", "us") collect, use, store, process, disclose, and protect information when you access or use https://banglareels.com/en, our mobile applications, smart TV applications, and any related services (collectively, the "Platform"). By visiting, registering, subscribing, or using the Platform, you agree to the collection, use, storage, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Platform.
Note on Data Sharing:
We do not sell your personal information.
BanglaReels is a digital streaming and entertainment platform that offers video content, including short vertical dramas, series, and films, along with related services to users. We are committed to protecting your privacy and handling your personal information in a lawful, fair, and transparent manner.
Our privacy principles are:
We may collect information in the following ways:
2.1 Information You Provide to Us
When you create an account, subscribe, contact support, participate in promotions, or otherwise use our Platform, we may collect:
2.2 Information Collected Automatically
When you use the Platform, we may automatically collect:
a. Log Information
b. Usage Information
c. Device Information
d. Location Information
2.3 Cookies and Similar Technologies
Our service providers and we may use cookies, pixels, web beacons, SDKs, tags, and local storage technologies. These help us keep you signed in, remember preferences, improve performance, analyze traffic, personalize content, deliver relevant promotions, and prevent fraud. You may control cookies through your browser or device settings. Disabling cookies may affect some Platform features.
2.4 Information from Third Parties
We may receive information from Google, Facebook, Apple, payment gateway providers, analytics providers, advertising partners, customer support tools, and publicly available sources. For example, if you sign in with a third-party account, we may receive your name, email address, and profile details, depending on your permissions.
We may use your information for the following purposes:
a. To Provide Services
b. To Improve User Experience
c. Communication
d. Marketing and Promotions
e. Security and Legal Purposes
f. Research and Analytics
We do not sell your personal information. We may share information in the following circumstances:
4.1 Service Providers
We may share information with trusted vendors who help us operate the Platform, such as hosting providers, payment processors, analytics services, customer support providers, email/SMS providers, and security partners. These parties may access information only as needed to perform services for us.
4.2 Business Transfers
If BanglaReels is involved in a merger, acquisition, restructuring, financing, or sale of assets, your information may be transferred as part of that transaction.
4.3 Legal Compliance
We may disclose information when necessary to comply with laws or regulations, respond to lawful requests, protect rights or safety, prevent fraud or illegal activity, or enforce agreements.
4.4 With Your Consent
We may share information when you direct us or give consent.
Payments may be processed through secure third-party payment gateways, banks, mobile financial services, or payment partners. BanglaReels generally does not store full debit or credit card or banking details on our servers unless specifically required for a transaction. Please review the privacy policies of the payment providers you choose to use.
Your information may be stored and processed in Bangladesh or in other countries where our partners, vendors, or service providers operate. By using the Platform, you understand that privacy laws in those countries may differ from those in Bangladesh. We take reasonable steps to protect transferred information.
We maintain reasonable administrative, technical, and physical safeguards, including secure hosting infrastructure, encryption where appropriate, access controls, security monitoring, internal confidentiality measures, and regular maintenance and updates. However, no online platform can guarantee absolute security.
We retain personal information only for as long as necessary for providing services, maintaining accounts, legal compliance, fraud prevention, resolving disputes, and enforcing agreements. When information is no longer required, we may delete, anonymise, or securely archive it.
Subject to applicable law, you may request to access your personal information, correct inaccurate information, update account details, delete your account, withdraw consent, unsubscribe from marketing messages, or request information about how data is used.
To make a request, contact us at: support@banglareels.com
If you wish to delete your account or personal information, please contact:
Please note that some information may be retained where required by law or for legitimate business purposes. support@banglareels.com
You must be at least 18 years old, or the age of majority in your jurisdiction, to subscribe independently. Users under 18 may use the Platform only with parental or legal guardian supervision and, where required, consent. We do not knowingly collect personal information from children in violation of applicable law.
Our Platform may contain links to third-party websites, payment gateways, or services. We are not responsible for their privacy practices. Please review their policies before providing personal information.
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.
If you have questions or concerns about this Privacy Policy, please get in touch with us: